OvniLab we understand you're concerns about security and privacy,
and we have provided this section to answer some of the most common
questions about what we do to protect your privacy. The security
of your transactions is of paramount importance to us. We've taken
the utmost care to ensure that your credit card information is completely
safe and confidential.
an article by Rob Pegoraro in The Washington Post's "Fast Forward"
magazine, spokesmen for MasterCard International and AT&T's
Universal Card acknowledged that statistically, it's much safer
to use your credit card on the Web than to use it in a restaurant
or department store. We think that's good news, but we still take
every possible precaution to protect the integrity of your credit
backs every credit card purchase you make with our "Safe Shopper"
guarantee. Our SSL
secure server encrypts
your information, ensuring that Internet transactions stay protected.
If as a result of your credit card purchase from OvniLab's secure
server, there is fraud, simply notify your credit card provider.
If, through no fault of your own, your credit card company finds
credit card fraud but does not waive your entire liability for unauthorized
charges, OvniLab will reimburse you for the remaining liability,
up to a maximum of fifty dollars U.S. ($50.00). This guarantee applies
to any and all credit card purchases made using OvniLab's secure
OvniLab supports Netscape's encryption and security features for
processing online transactions, which encrypts any information you
type in. You can safely enter your entire credit card number on
secure order form
send it through our secure server and it cannot be read in transit.
can also use the secure server even if you enter only the last five
digits of your card number and call us with the rest (see numbers
below). Once again, if you use our secure server, all the information
you enter on the order form is totally encrypted and backed by our
does OvniLab store your credit card number?
To give you an additional layer of security, all credit card
numbers are stored on a computer that is not connected to the Internet.
After you type it in, or call it in, your complete credit card number
is transferred to this secure machine across a proprietary one-way
interface. This computer is not accessible by network or modem,
and the numbers are not stored anywhere else.
We respect your personal privacy. We do not sell or rent our
list of customers to anyone.
are two ways you can order from us without having to enter your complete
credit card number on the Web.
You can pay by check or money order. Simply write down or print
out the page that contains the product you want and send us a personal
check or money order in U.S. dollars for the amount of your
order. PLEASE NOTE that currently we are only able to accept postal
money orders denominated in U.S. dollars or checks denominated in
U.S. dollars and drawn on a U.S.bank. Checks must have a valid nine-digit
bank routing number (ABA code) micro-encoded on the bottom of the
check. Paying by check does slow down your order somewhat, as we
don't ship our products to you until your funds clear. If you are
in the United States, paying by personal check typically delays
your order about eight to ten days.
2. Calling in your card number and order.
Another way for you to use your credit card without ever having
to enter the complete number on the Internet. When filling out the
order form, you can enter just the last five digits and the expiration
date of your credit card on the order form. This gives us a way
to track your order but guarantees your security. Then you can call
us to give us the rest of your credit card number. You can do this
even if you can't use our secure server, and your credit card number
will be completely protected.
to talk to a real person? You can reach us at the following
number between 10am-6pm,
Monday through Friday, Pacific Standard Time.
We're glad to help you. Call: 818-512-7036
OvniLab 859 N. Hollywood Way # 343 Burbank, CA 91505